Welcome to our gamers family and thank you for choosing to download our first game, worMoon, which we will refer to as the “Game” going forward.
The Game is provided, operated and managed by Andes Studio, which is a part of Andes Dev LLC.
Data we collect automatically.
Data required for the proper use of our services
Data about your account and game progress to save every interaction across devices
Your Apple Arcade username
Data about your device, such as device name and operating system, browser type, and language.
Data for third party advertising and analytics purposes to provide a better Service
We collect and process your basic data from the account you have already created for the apple store, we may also collect data about you automatically if you make purchases through your use of the Game.
We collect this information in order to operate the service, to verify and confirm payments to provide and deliver products and services you request and also to stay in touch and send you relevant communications related to the use of the service.
We use your data to improve, develop and administer the game. We may also use your data to promote other products and services (in each case, if required under applicable law, where we have your consent).
We retain your data for an indefinite period of time, for as long as we continue to provide our services, in which way we will be able to fulfill our obligations to you bounded by our GTC and rights. We retain data only as long as we have a legitimate business purpose in keeping it or where we are subject to a legal obligation to retain the data. We will also retain your data if necessary for the establishment, exercise or defense of legal claims.
In certain circumstances, you have rights in relation to your data such as the right to access and the right to correction.
Note that if you ask us to remove your personal data, we will comply in its entirety and delete all information we have gained access to, in the given case where have to retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements we will keep the information you consented to provide access to, at that time.
Before we can respond to a request you may be required to verify your identity.
Access the personal data we hold about you.
We will generally notify all users of any material changes to this policy through a notice within the Game when you enter. You will also notice at the top of the policy the “Last Updated” date at the top of this policy, which reflects the effective date of the policy. We will ask for your consent once you enter the game, you acknowledge that you have read this policy and that you understand your rights in relation to your personal data and how we will collect, use and process it.
Who else will access and collect your personal data and who do we share your data with?
Your data may also be collected by and shared with other companies such as payment providers. Where required or permitted by law, we will share your data with law enforcement agencies or regulators and with third parties pursuant to a legally binding court order, and with third parties advertisers such as Unity ads and Google admob.
We also collect data in correspondence you send to us.
Behavioral and Use Data.
We collect and process data regarding your use of the game purchase history, how you engage with the game, the preferences you set, the amount of time spent in the game, your gameplay and activity, your game progress, and other pieces of data in connection with your various activities within or through the game or otherwise. We also link your subscriber data with your activity on our Game across all your devices using your Apple Arcade account.
We, also collect data and content of messages you provide to us through your feedback such as product reviews you write, or questions and data you provide for customer support. In this case, we may collect and store your contact data that you give them (i.e. your name and email address). When you contact us, for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.
Advertising Service Providers Unity ads and Google admob.
We may also share and/or other members, subsidiaries, or affiliates of Andes Dev LLC we may collect your data to provide the Game including improving and optimizing the Game, preventing illegal use, and supporting users.
We may share your data with law enforcement agencies, public authorities or other organizations if legally required or permitted to do so, or based on our legitimate business interests if such use is reasonably necessary to:
comply with a legal obligation.
enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof.
detect, prevent or otherwise address security, fraud or technical issues; or
protect and defend the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging data with other companies and organizations for the purposes of fraud protection and credit risk reduction).
Technical Data we collect about you. We automatically collect certain data from you when you use the Game. Such data includes your IP address, time zone settings, language, data regarding the device or hardware you are using to access the Game such as the model of your device, mobile device’s unique identifier (UDID) or serial number, cellular information, WiFi network, identifier for vendor (IDFV), source of user (where you use your account on a third party platform to log in), device screen resolution, mobile carrier, network type, device ID, operating system. We will be able to use your profile data to identify your activity across devices linked to your apple account.
Monetization and purchases
If you buy virtual items, subscriptions or advantages via in-app purchases, your purchase will be made via your Apple and Google account. Any purchases you make will be processed by that third-party application and subject to that third-party application’s terms of service and Privacy Notice. We do not collect any financial or billing data from you in relation to such a transaction but may receive non-financial data related to your purchase, like your name, and the items purchased. Please review the relevant app store’s terms and notices in respect of the handling of such data. So that we can credit your account with the correct value in virtual items, we keep a record of the virtual assets/items you own, purchases you make, the time at which you make those purchases and the amount spent.
The Game services are destined for people at the age of 13 and over, we do not knowingly collect or solicit personal data from children, if we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible.
General Data Protection Regulation (GDPR)
Under the GDPR regulations, should you wish for your data to be deleted, please send out a request to [email protected]
We have found inspiration in fantastic places
From where we are, to the universe, inside and outside our minds. All to create the games we have all been dreaming of.